Frequently Asked Questions

Everything you need to know about our premium footwear and services.

How do I determine my correct size in Grant Stone boots?

Most of our lasts run large. We generally recommend sizing down a half-size from your standard sneaker or Brannock measurement for the best fit.

What is your return and exchange policy?

We offer returns and exchanges on all unworn items within 30 days of delivery. Please ensure boots are tried on a carpeted surface to avoid scuffing the leather outsoles.

Do you offer international shipping?

Yes, we ship worldwide via DHL Express. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

Can your footwear be resoled?

Absolutely. Our footwear features Goodyear welt construction, allowing the outsoles to be replaced by a professional cobbler multiple times, extending the life of your boots for years.

What type of leather do you use?

We source premium leathers from world-renowned tanneries including Horween in Chicago and C.F. Stead in England to ensure superior durability and aging characteristics.

How should I care for my leather boots?

We recommend using cedar shoe trees to maintain shape and moisture balance, along with regular cleaning and conditioning using high-quality Venetian shoe cream or Saphir products.